Job Description

At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for Duty Manager to join our team!

As a Duty Manager , we rely on you to:

• Provide guest services as well as supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager
• Ensure all guests\' feedbacks and requests are attended to promptly.
• Ensure that check-in and check-out procedures are handled smoothly and efficiently.
• Ensure the smooth running of the hotel operation by performing all tasks in adherence with the code of conduct
• Maintain department organization, manning and productivity, ensuring a smooth operation based on forecasted occupancy.

Shangri-La Hotels & Resorts