Job Description

:

Workplace Options is the world\xe2\x80\x99s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, Germany, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Workplace Options is seeking a qualified Fulltime EAP Clinical Counselor to join our clinical team in Singapore. Our clinical department provides counseling services on a global scale including but not limited to clinical telephonic support, structured short-term solution-focused counseling, crisis support, psycho educational workshops and trainings.

Shift hours : 9AM to 6PM SGT (Sun-Thu)

Requirements

Responsibilities:

• Provide telephonic counseling, in-the moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.

• Adhere to ethical, therapeutic and legal standards, which govern clinical service delivery, as well as policies, procedures and laws, which apply to the organization and country, as appropriate.

• Maintain clear clinical and task-oriented documentation in case management system.

• Possess genuine listening skills and can provide short-term clinical interventions such as Motivational Interviewing and Solution-Focused Brief Therapy techniques.

• Ability to work with clients presenting with a variety of issues not limited to substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

• Assess clients thoroughly to ensure clinical appropriateness of short-term counseling.

• Flexibility with regards to schedule with a need to cover some public holidays.

• Any other tasks identified by leadership.

• Master\xe2\x80\x99s Degree in Counseling, Psychology or the equivalent.

• Full member of Singapore Psychological Society, Singapore Association for Counseling, Singapore Association of Social Workers or its equivalent.

• Member of the Singapore Registrar of Psychologists, with eligibility for registration or its equivalent.

• Minimum two years post-masters\xe2\x80\x99 direct client-contact experience or 500 hours of direct client contact hours.

• Effectively bilingual (in any other language) having excellent command of English both in speech and writing.

• Self-directed with the ability to work well under pressure.

• Excellent IT and administration skills.

• Additional crisis support, coaching and/or training experience/qualifications an advantage.

• Ability to work weekend shifts an advantage.

Workplace Options