Job Description

Job Timing 930am to 6.30pm
6 Days a week
Salary is S$1600 fresher
Salary S$1800 Experience Staff

An eCommerce Assistant supports the day-to-day operations of an online retail business, ensuring a smooth customer experience and efficient sales processes. They manage product listings, process orders, handle customer inquiries, and contribute to marketing efforts. Here's a more detailed breakdown of their responsibilities:Key Responsibilities:

Product Management:

Maintaining product listings, ensuring accuracy of information (descriptions, pricing, images), and optimizing product placement for maximum visibility.

Order Management:

Processing orders, managing inventory levels, coordinating with warehouse and shipping teams, and ensuring timely delivery.

Customer Service:

Responding to customer inquiries via various channels (email, phone, chat), resolving issues, and providing support throughout the purchase process.

Marketing Support:

Assisting with digital marketing campaigns (social media, email marketing), analyzing website performance, and contributing to sales strategies.

E-commerce Platform Management:

Ensuring the online store is functioning correctly, optimizing site navigation, and identifying areas for improvement.
Skills and Qualifications:

Strong organizational and time-management skills Excellent communication and customer service skills Proficiency with e-commerce platforms and tools Attention to detail and accuracy in data entry Ability to work independently and as part of a team Basic understanding of digital marketing principles Familiarity with social media platforms Problem-solving and analytical skills
Job Type: Full-time

Pay: $1,500.00 - $1,800.00 per month

Work Location: In person