E Commerce Executive

Singapore, Singapore

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Picking and packing orders correctly and adhering to packing guidelines
Processing and coordinating daily online orders, deliveries and returns of customer orders for e-commerce platforms (Qoo10, Shopee, Lazada, Pandamart & etc)
Ensuring the fulfilment of customers' orders for assigned delivery services
Replying customers in a timely and professional manner; ensuring Customer Service Level is maintained at high levels for all platforms
Resolving any operational issues for online marketplaces
Monitoring inventory and request for stocks when necessary
Key account management of ecommerce platforms
Managing monthly sales and promotions of platforms to meet monthly sales targets
Executing other ad-hoc duties as required by Management from time to time

Job Requirements:

Experience in packing orders and handling e-commerce platforms/systems (eg. Lazada Shopee, Qoo10, Pandamart/Grabmart, etc.)
Experience in liaising with delivery companies (j&t, ninjavan, uparcel etc)
Excellent organizational, interpersonal and communication skills
Proactive, resourceful and excellent team player
Ability to work independently and be self-driven within a team structure
Cross-functional capabilities - ability to hands-on with all teams
Experience in Microsoft Office (Word, Excel)
Diploma/Degree in Marketing / Business/ Other relevant courses is a plus
Experience in food industry is a plus

Job Types: Full-time, PermanentSalary: $2,000.00 - $2,800.00 per monthBenefits:

Schedule:

Supplemental Pay:

Experience:

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