E Commerce Executive
Singapore, Singapore
Job Description
With over 100 years of history as the world's leading cap manufacturer, New Era is synonymous with street fashion. The iconic LA and NY caps are classics that have cemented New Era's reputation as the leader in sports team and designer caps worldwide.As our ideal candidate, you are detail-oriented, you possess basic knowledge of operating an e-commerce store, and you are comfortable interacting with customers via e-mail, phone and face-to-face.Key Responsibilities
- Create and maintain online content
- Ensure all content is accurate and up to date
- Manage order processing, fulfillment and returns
- Respond to all online customer queries and maintain a high level of customer satisfaction
- Immediately assist any customers who may choose to pick up their orders in person
- Maintain required stock level of packaging materials
- Communicate with the retail team to coordinate launches and sales campaigns
- At least 1 year experience in a similar role
- Diploma holders preferred
- Excellent written and verbal communication skills
- Ability to learn and adapt quickly
- Team player
- Good problem solving skills
- Staff discounts
- Up to 14 days annual leave
- 5 day work week, office hours
- Employee discount
- Professional development
- Day shift
- Monday to Friday
- E-Commerce: 1 year (Preferred)
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Job Detail
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Job IdJD1152612
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned