Execute order processing, delivery and returns of customers' orders across e-commerce platforms & marketplaces (Lazada, Shopee, Brand store and etc.)
Handle returns and exchanges
Respond to post sales from Lazada, Shopee and Brand stores claims and disputes
Manage service quality and customer satisfaction
Work with logistic team to ensure orders pick up/ deliver on time.
Monitor & manage inventory level to ensure healthy stock levels to meet sales forecast
Manage product listings and promotions and ensure all information are accurate on the platforms
Contribute to the execution of marketing campaigns
Administrative work: submission of budget purchase requisition and invoice to finance department/Update and maintain Ecommerce marketing budget
Requirements
Min Polytechnic Diploma in Operations, Logistics, Supply Chain or equivalent, preferred
Min 1 year experience in E-Commerce Operations, Warehousing and related functions
Proficient in MS-Excel and SAP is an advantage
Organized, meticulous, assertive and good numerical skills
Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg Shortlisted candidates will be notified for an interview.
(NOTE: The following information should be Included in the Resume. * Date of Availability
Detailed Job Scope
Reason for Leaving for All Employments
Salary Expectation
Call Strategy Solutions Services at 62263361 We will be most glad to assist you.
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