Job Description

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role: Customer/Tech Training Instructor Acts as the liaison for the sales team, order management, and customers regarding BeyondTrust University. Support and answer internal and customer questions regarding BeyondTrust University offerings and registration processes. Maintain and ensure learning management system registration processes are operational. What You\'ll Do:

• Liaison between sales, order management, and customers regarding education services
• Recommend training for customers
• Respond to customer inquiries about training and service offerings
• Manage course registration for customers, partners and employees
• Maintains accurate course records and learner activity
• Provides system administration for the learning management system including testing new releases
• Provides training reports

What You\'ll Bring:

• Bachelor\'s degree or related experience
• Experience using Customer Relationship Management (CRM) software
• 3+ years experience with Learning Management System administration
• Excellent communication skills
• Attention to detail
• Superb follow-up, time management and organizational skills

Nice To Have:

• Prior experience with security software and/or IT industry

Better Together Diversity. Inclusion. They\'re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-EP1