Job Description

We are an maid agency whose vision is to see delighted families and happy helpers with dignified employment in every home.





We are looking for an experienced EA Personnel and/or Key Appointment Holder to join our growing organisation. Salary expectation will be commensurate with industry experience.





To be a successful EA Personnel / Key Appointment Holder, you should be sales oriented and possess excellent communication and interpersonal skills. You should be proficient and knowledgeable in handling all employer and FDW matters independently.





EA Personnel / Key Appointment Holder Responsibilities:


To handle end to end sales To handle customers enquiries in a friendly and professional manner To understand employer's requirements To source for sales leads through referrals, social media and other means To interview helpers and compile their bio-data, experience and job history To match customer's requirements with helper's profiles To recommend most suitable helpers to the employers and close the sales To arrange and conduct interviews between the employers and helpers To prepare all necessary documents required for deployment, including Security Bond, Employment Contract, Service Agreement, Rest Day form, Safety Agreement. To apply for and perform all necessary Work Permit transactions with MOM via WP Online To provide after-sales follow-up and service To mediate between the helper and employer when problems arise To follow up with MOM officers if there are MOM matters that require their advice To make arrangements with MOM for card collection, thumbprints, as needed To handle embassy matters, administrative work and follow-up on billing and payments from clients


EA Personnel / Key Appointment Holder Qualifications:


Must have relevant experience with a Maid Agency Must have CEI - Certificate of Employment Intermediaries Must be familiar with and comply with MOM rules and regulations. Must be ethical, sincere, passionate, persuasive, reliable, friendly and customer oriented Strong sales ability, communication and interpersonal skills Good leadership, organizational, and problem-solving skills. Patience and compassion for helpers Able to handle all FDW and employer matters independently


Walk In Interview at iHelper Pte. Ltd. 321 Orchard Road #08-03 Singapore 238866


Monday to Friday 1-5pm; Please bring along all necessary documents and certificates