End User Support Executive / Desktop Support Engineer
Central Region, Singapore, Singapore
Job Description
:Role and Responsibilities
- Provide assistance, knowledge and user support in all aspects of IT .
- Technical support to Desktop, Local Area Network (LAN\\WiFi) and all business applications.
- Install standard business desktop/laptop Images to an agreed standard.
- Configure and install appropriate hardware/software to the user\xe2\x80\x99s desktop in a professional manner and timescale in order to meet business needs.
- Provide basic hardware/software configuration, fault finding and problem resolution.
- Provide video and audio-conferencing system support to end users
- Manage incidents and requests from customers.
- Have a basic understanding of the desktop and LAN\\WiFi\\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.
- Good knowledge of computer hardware, Windows and Mac operating systems, and software applications
- Good understanding of mobile/smart devices, Android, and iOS
- Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business
- Good working knowledge and experience in managing Office365 and Azure
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Job Detail
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Job IdJD1459715
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCentral Region, Singapore, Singapore
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EducationNot mentioned