Job Description

Location:

Singapore

Work Setup:

On-site

About the Role

We are looking for an experienced Engineer (Back-End) to support project deployment, system installation, maintenance operations, and technical enabling for ATT Mobility solutions. This role involves leading technical execution on-site, supporting pre-sales activities, maintaining system performance, and ensuring service quality for clients across various projects.

Key Responsibilities

Project Implementation

Assist in the deployment, setup, installation, and testing of front-end and back-end systems according to client requirements. Lead and supervise technicians during on-site installation and project execution. Conduct site surveys and prepare technical documentation, including system design details, ISO-compliant filings, and architecture diagrams. Provide technical support to Sales Teams during proposal development, tenders, quotations, and system design discussions. Coordinate project implementation with internal technical teams, subcontractors, and clients.

Maintenance & Technical Support

Oversee technicians assigned to ongoing maintenance activities for assigned projects. Prepare costing sheets and maintenance reports for timely client submission. Manage equipment collection, quality checks, and procurement of hardware components. Troubleshoot technical issues, support maintenance teams, and ensure efficient closure of incidents and service requests. Maintain good client relationships, handle inquiries professionally, and manage service expectations. Participate in meetings with clients and internal teams to address maintenance issues and improvement plans.

Training & Development

Assist in delivering training for new technical staff and support the creation of training materials. Keep the team's technical competencies updated, propose training plans, and ensure alignment between team capabilities and assigned tasks.

Safety & Information Security

Adhere to all workplace safety and information security procedures. Ensure high safety standards during site work and enforce compliance among project team members.

Key Requirements

Minimum 3 years of relevant experience in system installation, IT engineering, or technical fieldwork. Possess a valid Class 3 driving license (to operate company vehicle). Able to perform standby duties after office hours and provide on-site support when required. Fast learner with strong problem-solving abilities, able to work under pressure. Resourceful, a strong team player, and capable of working independently. * Good communication and interpersonal skills to engage effectively with clients, subcontractors, and internal teams.