Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Be a Part of Something BIG!

Singtel Group IT team, deliver the right technologies and innovative capabilities. We ignite our digital future together as we deliver innovative technologies and capabilities in partnership with our business stakeholders, customers, our partners and each other. We want to deliver solutions that enable inspiration, education, optimism, and connections, allowing people to work smarter as they pioneer, entertain, learn, and dream.\xe2\x80\x8b We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals.

The successful candidate will be responsible for Managing and Administration of Log Monitoring and Analytics platform such as Elasticsearch Stack (ELK) as part of the Organizations Observability Platform.

Make an Impact by

• Administration and Maintenance of Elasticsearch Platform.
• Experience in Data Aggregation and Search using Elastic Search Platform
• Understanding of Data Modeling and querying using Log aggregation platform, Data extraction and reporting platform such as Elasticsearch, Logstash and Kibana tools.
• Experience in Designing & Data modeling, Bulk Document Indexing and Search in ElasticSearch.
• Extended uses of Elastic Search platform to support Machine Learning of the Data/metrics and perform Anomaly detections on the data.
• Experience in Working with Support team to create good Visualization of the Data with Kibana Console.
• Review the configurations of ElasticStack platform and modify it regularly to ensure data consistency and continuity.
• Effective communication and liaison with Various Support teams, both within organisation and support Vendors outside.
• Escalate potential issues and challengers with each of the tool\xe2\x80\x99s operational and technically capability. Expectation is to work with the Technical teams
• Participation in on-call 24/7 support model to provide high availability of Services and monitoring platforms.

Skills for Success

• Minimum 5 years of experience in Monitoring tools and Automation.
• Experience in Setting up Elastic Cluster in OnPrem and Cloud settings.
• Hands-On experience in using Modern Data Analytics Platform such as ElasticSearch, Kibana, Logstash.
• Basic understanding of Monitoring concepts and simple hands-on experience with Nagios, Prometheus etc.
• Ability to perform day to day operations for stability of monitoring/logging platforms. Such as Platform upgrades, tech refresh, uplifting of platforms to latest features etc..
• Housekeeping and Automated healthchecks of the Elasticsearch platform to ensure its service availability and performance to agreed SLA and KPI.
• Experience in Administration of ElasticSearch Clusters such as Ingest Pipelines creations, Index Template creation, ILM (Index Lifecycle management), Creation of Watcher scripts/alert definitions.
• Deployment of Beats agents such as Metricbeat, filebeat, winlogbeat etc.. and creation of input output configs across large scale inventory.
• ITIL implementation experience and using ITIL standard looks such as ServiceNow.
• Experience in using Jira tools such as creating Jira issues, Confluence, Bamboo Pipelines, Bitbuckets
• Basic understanding of Software config management tools such as Puppet
• Ability and experience to work with Windows, Linux/Unix operating system environments.
• Ability to administer the platforms on Cloud hosting platforms such as Azure Cloud, AWS cloud
• Ability to apply knowledge of current monitoring and alerting capability as operations team.
• Ability and zeal to work simultaneously on smaller projects, delivering project milestones, and communicating effectively with a variety of technical support teams
• Experience with scripting/languages such as (Bash, Python, Powershell, YAML, Query SQL etc..) and working from the command line in a Linux environment.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel