Job Description

Singapore, Singapore

Company: Singtel Group

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\'s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Job Responsibilities:

• Support the daily operation of AI/ML systems including customer support resolution.
• Work with stakeholders to meet operations and cyber security requirements.
• Engage with vendor\'s support to diagnose and rectify technical problems.
• Perform patch management on OS, Software, Security on AIML systems during maintenance window.
• Perform and coordinate disaster recovery activity expeditiously in times of service disruptions to minimize service downtime and revenue loss.
• Develop playbooks and scripts to improve operational efficiency.
• Perform System, Service and Security audits.
• Review regular reports on AI/ML performance and statistics.

Requirements:

• Degree in Engineering majoring in Computer Science, IP networking or Telecommunications/Mobile Communication. Preference for those with certifications in Artificial intelligence & Machine Learning, Networking (i.e. CCNA/CCNP) & Network Security.
• Basic knowledge in AI/ML process flow and Linux Operating System
• Knowledge of 3G, 4G and 5G telecommunications technologies, protocols and standards.
• Ability to communicate and conduct presentation effectively in both verbal and written English.
• Positive attitude, eager to learn, critical thinking, problem solving skills, good team player and highly collaborative.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel