Job Description

:

Regional IT; Performs One or More of the Following Activities; Configuration Management; System Administration; Security Administration; Network Administration; Development System Implementation; Production System Implementation; Responds to Issues Related to Environment; Hardware; System; & or Software & Implements Resolution Across Technology Areas; May Support Activities Related to Change Management; Outage Management; & Project Management as well

Education: Bachelor's degree in Engineering, Computer Science, Electronics and Mathematics or
related discipline.
Experience: Five (5) years of work experience in telecommunication and networking or systems engineering

Infrastructure Operations at FedEx

This role will be part of APAC Infrastructure Operations team at FedEx, focusing exceptionally on Operational Excellence. You will join a team of highly talented engineers demonstrating tactical operations with your exceptional knowledge and firsthand technical experience on pro-active infrastructure optimization within a high-performance distributed systems environment. You will be closely associated with cross-functional Business and Systems Engineering team(s) delivering the best for Operations, Development, Maintenance & Disaster Recovery Infrastructure. This role comes with on-call responsibility. You should be able to manage a crisis working with the broader team, communicating progress and challenges during the crisis.

Responsibilities

• Manage Datacentre resources - Power/Racking/Distribution/Cabling/Risk management with Colo vendor/Physical layout
• Hands-on experience in coordinating and performing physical Infrastructure installations for projects and business-as-usual installations. Co-ordination effort includes vendor support.
• Conduct Reviews/Audits of physical installations and racking/cabling aligned with Colo Datacentre
• Review and assess the Lifecycle Management for all equipment/system, business continuance and service restoration strategies
• Assist in compliance and audit activities for enforcement of policies, standards, and procedures
• Maintain and administer computer networks and related computing environments including systems software, applications software, computing hardware, network equipment (such as firewalls, switches, routers) and configurations.
• Involve and handle major maintenance, migrations, disaster recovery
• Optimize processes and procedures where needed and leverage automation
• Monitor the cloud resource usage as well as the consumption from the cost perspective
• Virtualization and Containerization with hybrid deployment (VMware, Azure and AWS)
• Preparation and assistance with technical proposals
• Preparation and update documentation holistically covering all aspects of Infrastructure Operations
• On-call emergency availability in the event of environment failure

Requirements

• Min 10 years hands-on and proven competency in technologies - Windows, Linux/VMware/Hyper-V systems, Data Centre
• Familiarity with Hardware racking, powering and cabling common Datacentre devices including Network, Server, SAN & Security
• Understanding of various cabling standards including copper, fibre etc
• Experience in Networking including LAN/WAN, Firewalls, wireless connectivity, and Security
• Knowledge on best practices within Datacentre standards
• Demonstrated ability to work within Datacentre for both infrastructure installations and troubleshooting efforts
• Good to have experience/knowledge: Datacentre security and facilities standards like ISO9001, ISO14001 and ISO27001
• Technical experience and good knowledge with Splunk/CloudWatch/Elasticsearch/Grafana
• English fluency to effectively communicate and set the stage for presentations

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you're joining a team with possibilities that literally span the world--from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.