Job Description

We are seeking a driven

Enrichment Centre Manager

to lead centre growth and deliver exceptional parent and student experiences. This is a leadership role with a strong focus on

enrolment sales

and

customer relationship management

, while ensuring smooth daily operations.

Key Responsibilities

1. Sales & Enrolments (Primary KPI)

Conduct parent consultations, centre tours, and close new enrolments/renewals. Track and analyse enrolment data to meet monthly sales targets. Work with marketing team on lead generation strategies.

2. Customer Experience & Relationship Building

Be the main point of contact for parents. Build trust and drive positive testimonials and reviews.

3. Team Leadership & Staff Management

Supervise and support centre staff to uphold service standards. Conduct performance check-ins and guide daily operations.

4. Centre Operations & Reporting

Oversee class and event execution, ensuring readiness and safety. Maintain accurate enrolment, invoicing, and financial records. Submit regular centre performance reports.

Job Requirements

Diploma or Degree in Business, Education, or related field. Minimum 5 years in education/enrichment sector, with at least 2 years in a leadership role. Proven track record in

enrolment sales

(monthly targets, renewals, closing parent consults). Strong leadership, communication, and customer service skills. Organised, proactive, and results-driven. Willing to work weekends and evenings.

What We Offer

Competitive base salary ($3,000 - $4,200) plus performance incentives. Career growth opportunities within an established education group. Training and professional development support. A dynamic, supportive work environment.

How to Apply

If you are passionate about education and have a proven track record in

sales-driven centre management

, we'd like to hear from you. Apply now with your updated resume.

EA Licence No.: 22C1307

EA Registration No.: R23111820 (Ben Chang)

No agency fees, no salary deductions.