Job Description

We are seeking a highly skilled Enterprise Support Engineer to provide 24/7 extended maintenance support for VMware Tanzu Spring Essentials (Batch, Boot, Framework). The role involves troubleshooting, applying patches, ensuring upgrade readiness, and working closely with stakeholders to maintain mission-critical applications for the Ministry of Manpower.

Key Responsibilities

Deliver 24/7 enterprise-grade support (including weekends and public holidays) for VMware Tanzu Spring Essentials. Maintain and support current versions: + Spring Boot 2.7.18
+ Spring Framework 5.3.39
+ Spring Batch 4.3.6
Apply and test patches, updates, and new releases as they are issued. Troubleshoot, investigate, and implement temporary and permanent fixes for software defects. Provide proactive advice on system upgrades and performance optimization. Notify stakeholders promptly (within 1 week) of available fixes, updates, or new releases. Manage access to product knowledge bases and documentation. Collaborate with cross-functional teams to ensure compliance with security, confidentiality, and bizSAFE requirements.

Requirements

Bachelor's degree in Computer Science, Software Engineering, or related field. 5+ years of hands-on experience with Java frameworks, particularly Spring Boot, Spring Framework, and Spring Batch. Proven track record in providing enterprise support for critical applications (preferably in government or regulated industries). Familiarity with VMware Tanzu ecosystem is a strong plus. Strong troubleshooting, debugging, and performance tuning skills. Ability to work in a 24/7 support model (including on-call rotation). Excellent communication skills for working with both technical and non-technical stakeholders. bizSAFE Level 1/3 certification (or equivalent safety compliance) is advantageous.

Desired Traits

Calm under pressure; able to resolve production incidents quickly. Self-driven and detail-oriented with a proactive problem-solving mindset. Comfortable with strict SLAs and compliance environments.

Please share your updated CV to Shyam@aryan-solutions.com