Job Description

• Opportunity to work in a Leading Insurance Company
• Good technology exposure

About Our ClientOur client is a Singapore insurance company. They are a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services they provide consumers control over their financial well-being at every stage of their lives.

• Lead the build-and-deploy technicians and provide training as necessary
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities such as software upgrades, patching, computer imaging, deploying build images and software using InTune
• Performing break-fix issues on: Desktop/Laptop, IT Peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity issues, etc.
• Manage IT assets purchase orders, delivery, and installation with 3rd party supplier
• Produce operational documentations and evidence for internal and external audits
• Consistently consult direct manager in evaluating requirements and execution
• Support all business areas with technical expertise and provide outstanding service to end-users

The Successful ApplicantExperience

• Around 7 years of experience in IT environment
• Excellent knowledge in troubleshooting on Windows, Mac, operating system.
• Basic network infrastructure skills
• Ability to work proactively with direct manager, business users and stakeholders
• Ability to stay calm under pressure and very well organized in advancing tasks assigned.
• Ability to communicate and supervise 3rd party vendor effectively
• Ability to manage asset inventory very well
• Knowledge in ServiceNow, JIRA, Confluence
• Strong skills in Microsoft Excel.

Education

• Proven track record in leading small team of technicians
• Experience in technology refresh projects
• Ability to create and document processes

What\'s on Offer

• Good work culture
• Opportunity to learn and grow
• Creative and innovative workplace

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