Job Description

About the role
Be part of a team that values diversity, inclusion, and respect
Come to work for an adaptive, resilient, and socially responsible organisation
Foster strong relationships with key stakeholders
Location: 12f Solaris One Building Dela Rosa St. Makati
Role Type: 12-months Fixed Term & Full time
What will your day look like
In the Grow to Perform Tribe, our mission is to help people build the capabilities they need to deliver today, transform the bank, and be future ready. We are focused on creating a great employee experience and this role will play an active part in helping to bring that to life. Within this Tribe, the Always Learning Journey Delivery team is focused on ensuring the delivery of world class learning operations across ANZ's global footprint. As a member of the ANZ Learning Delivery Services team within Always Learning -Journey Delivery, you will create a seamless end-to-end user experience for facilitated learning events ensuring all stakeholders experience quality service throughout the event management period. Your role will focus on coordinating the timely delivery of face-to-face and virtual instructor-led learning programs across ANZ's global footprint.
Your key accountabilities will include:
Set up, maintenance and administration of instructor-led events through the ANZ Learning Management System (Saba)
Arranging event logistics including venue, equipment, catering, facilitators, materials, guest speakers, others as required
Communication with learners, line managers, other stakeholders (eg invitations, confirmations, notifications, pre/post work etc.)
Maintaining accurate learning records (e.g. bulk registrations, waitlist management, completions, withdrawals, cancellations)
Liaising with in-country contacts for local logistics, where required / Managing invoicing and payments associated with event management
Managing stakeholder requests and enquiries / Managing and resolving event management issues/queries as they arise
Ensuring risks and issues are identified, managed and escalated appropriately / Ensuring event logistics are delivered within budget, with a continuing focus on reducing costs
What will you bring?
Demonstrated Event Management experience - essential
Attention to detail; and ability to follow through
Excellent organizational, planning, customer service and presentation skills
Excellent written and oral communication skills
Ability to build strong relationships, including external suppliers of event management services (facilitation; venue; catering; materials; etc.)
Experienced with Learning Management Systems (LMS)-Saba would be preferred
Self-starter, motivated to deliver high quality outputs; and delight customers
Learning/HR experience (desirable)
So, why join us?
ANZ's purpose is to shape a world where people and communities thrive. Our people are proud to help people achieve incredible things - be it buying their home, building a business or saving for things big or small.
ANZ's HR function, known as Talent & Culture (T&C), brings our purpose to life by working with our people to solve the problems of today, and equipping them with skills and experiences to adapt to the challenges of the future. To do this, we've embraced agile ways of working as we focus on delivering better end-to-end experiences for our people.
Our work to build a diverse and inclusive workforce and stronger connection with the community has been recognised by different organizations but this is only the beginning for us. Our T&C people look at the big picture, without dismissing the details, and challenge the status quo to drive positive change.
This is an exciting time at ANZ, we are changing and innovating. Be an agent of change in the Learning Delivery world, apply today!
Job Posting End Date
15 August 2022, Monday