Job Description

About the role
Work with a team that values integrity and collaboration
Highly engaged culture aiming to support your development
Work in a fun, highly engaged, multidisciplinary squad to achieve incremental and innovative improvements
Role Location: 12f Solaris One Building Dela Rosa St. Makati City
Role Type: 12-months Fixed Term Contract, Full-Time
Shift Schedule: Day shift
What will your day look like
The Onboarding Consultant drives candidate experience by assessing business and employee needs, delivering end-to-end allboarding journey for various geographies. This post provides proactive advice and guidance to People Leaders, internal and external (permanent or contingent) candidates and other stakeholders, navigating solutions and taking accountability for the employee experience. The role holder supports J&M's operational accountabilities by maintaining up to date and accurate records across ServiceNow, People Hub Portal and other associated systems and databases.
Key accountabilities include:
Understand business needs and executing on end-to-end delivery of employee journeys (i.e. Delivery of allboarding services, background checking and associated payroll activities for permanent and contingent)
Work closely with Recruitment, Payroll teams to identify and solve issues relating to any of the following services onboarding, crossboarding, offboarding, compliance, payroll
Receive, prioritise and resolve employee queries and cases aligned to the Tribe and team mission and scope, taking end-to-end ownership of the employee experience following appropriate policies and procedures
Based on information coming through from queries, identify and drive process improvements resulting in efficiencies
Participate in analysing process breaks, identifying root causes and preventative controls keeping employee experience in mind
Create relevant case reports aligned to the team's mission and journey
Support internal risk assessments, control design and testing and risk remediation activities
Ensure risk and compliance and risk obligations are met through the onboarding and background checking process
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Extensive track record/ experience in operations/ HR delivery, with keen attention to details in a fast paced and changing environment with minimal supervision
Strong stakeholder management skills, with previous experience managing challenging stakeholders.
Strong organisational skills with the ability to multi-task and prioritise work to ensure that deadlines are achieved.
Strong case management and problem solving who can act collaboratively to work through the issues within and across teams
Demonstrated ability to provide solutions that protect stakeholders and end users and proactively address risks
Strong understanding of the joining and moving employee experience
Background in complex enterprise organisations.
Understanding of financial services/banking
So, why join us?
Be part of our journey, it's not just a job
ANZ's purpose is to shape a world where people and communities thrive. Our people are proud to help people achieve incredible things - be it buying their home, building a business or saving for things big or small.
ANZ's HR function, known as Talent & Culture (T&C), brings our purpose to life by working with our people to solve the problems of today, and equipping them with skills and experiences to adapt to the challenges of the future. To do this, we've embraced agile ways of working as we focus on delivering better end-to-end experiences for our people.
Our work to build a diverse and inclusive workforce and stronger connection with the community has been recognised by different organizations but this is only the beginning for us. Our T&C people look at the big picture, without dismissing the details, and challenge the status quo to drive positive change.
This is an exciting time at ANZ, we are changing and innovating. Be an agent of change in the recruiting world, apply today!
We work flexibly at ANZ and encourage you to talk to us about how this role can be flexible for you and any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.