Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Our Production team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don't just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As an
Event Operations Manager
, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.
WHAT WE ARE LOOKING FOR
At Opus we work with some of the world's most influential brands to design, create, and manage their most important events and experiential campaigns. The Solutions Architect is responsible for working with clients to recommend, architect, integrate and oversee the event technology and experiential solutions, while managing third party technology relationships and contracts.
The Events Operations Manager is a creative independent individual who is capable of executing large scale marketing events to support the ASEAN business of one of our key clients to achieve their goals through the education of customers & partners, and the creation of pipeline.
This individual supports workstreams within a large-scale flagship event project; alongside a project team including; but not limited to - Sponsorship team, Startup Marketing, Account Based Marketing, Partner Marketing, Developer Relations, Global Marketing and agencies.
YOU SHOULD HAVE
2+ years' experience in marketing for a B2B technology company or agency with a proven track
record in delivering world class events
Strong stakeholder engagement (internal and external) and communication skills with the ability
to influence.
Experienced in navigating large corporations with complex business structures and processes
Preferred qualifications
Proficiency in digital, social, and email marketing an advantage
Degree qualifications preferred
Experience building, executing and scaling cross functional marketing programs
Experience driving direction and alignment with large cross-functional teams and agency
Partners
RESPONSIBILITIES
In partnership with Head of Events, ASEAN, execute the regional flagship, summit for the ASEAN event portfolio. This will include defining the event theme and programs components in line with business objectives, and working with stakeholders and agencies to oversee the delivery of world class event experiences from registration through to post-event follow-up.
Manage end-to-end planning and execution of events with operational and logistical
excellence; build processes for repeatable and scalable event activities
Work with multi-layer stakeholders and external agencies to manage event content and
production, and overall event experience
Ability to identify better ways of working at scale through building new mechanisms and
processes
Proactive approach to handling any challenges that might arise and ability to quickly
troubleshoot any problems that should arise on the event day
Collaborative attitude and ability to stay calm under pressure
Strong judgment and decision-making skills
Capable of confidently using experience and data to assess and recommend the best
course of action even in ambiguous situations
A self-starter who can take general direction and produce specific results
Project management experience
Event Application Build - Across 3 Summits, work closely with Global Event App POC
on app build, leveraging templates provided as well as past year (2025) templates for
reference
On-site role - Support at Registration Help Desk - onsite checks in
External Registration System for any attendees facing issues with registration onsite
COMPETENCIES
Event Strategy & Execution
End-to-End Event Management
Operational & Logistical Excellence
Stakeholder Engagement & Influence
Cross-Functional Collaboration
Agency Management
Content & Program Development
Event Production Oversight
Process Improvement & Scalability
Marketing Program Development
Digital, Social & Email Marketing
Event Technology & App Management
Project Management
Data-Informed Decision Making
Problem Solving & Troubleshooting
Judgment & Decision Making
Communication & Presentation Skills
Ability to Navigate Complex Organisations
Calm Under Pressure
Adaptability & Ambiguity Comfort
Self-Starter & Ownership Mindset
Customer/Attendee Experience Focus
NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don't worry about checking every single box. At The Opus Group, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you're excited about this role, but your past experience doesn't align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.
PHYSICAL REQUIREMENTS:
Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
OTHER DUTIES AND ACKNOWLEDGEMENT
This position requires verification of Australian citizenship due to citizenship-based legal restrictions and/or proof of right to work. The ability to meet The Opus Group background screening process are required for this role.
The Opus Group does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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