Job Description

:

• Office Administration and Daily Operations

• Primary role in overall office administration.
• Oversees general office maintenance, arranges for repair and maintenance of office equipment, ensures general tidiness and cleanliness
• Takes care of all purchasing and administrative functions such as raising purchase orders, submission of all claims, etc.
• Attends to enquiries via emails, phone-in or walk-in prospects.
• Assists in asset management, liaising with OFM and other service providers on office property and equipment maintenance, office cleanliness, and manages office supplies purchases and inventory.
• SME Consulting Programme

• Develops and distributes student consultant recruitment emailers.
• Arranges all student interviews.
• Arranges all launch meetings.
• Liaises with SMEs, project advisors or student consultants to complete all closure documentation required and payment settlement.
• Office Mailbox and Database Maintenance

• Checks office mailbox regularly to ensure timely responding to enquiries.
• Directs emails to colleagues concerned for follow through actions.
• Maintains and updates database of SMEs, potential clients for engagement purposes.
• Ensures that office electronic data is backed up regularly to avoid loss of data due to unforeseen circumstances.
• To provide quality administrative support in all other initiatives

• Assist with outreach activities (Short Chat with the Boss, E-Bulletin, SME Development Series).
• Assist with any other activities (AEI 3.0 \xe2\x80\x93 UOB Business Circle, Enterprise Leadership Transformation, Incoming/Outgoing Study Trips).
• Plan and coordinate Board of Governors meeting arrangement including managing RSVPs to meet quorum and handle logistic arrangements.
• Matters that relate to UOB-SMU AEI, which from time to time may arise, e.g. liaising with UOB and other external parties on events, etc.

Qualifications:

• Diploma / Degree.
• Keen eye for details.
• Highly meticulous.
• Strong sense of timeliness.
• Ability to use technology available to ease the job.
• Knowledge in Microsoft office programmes such as Excel, Word and Powerpoint.
• Speed in understanding financial procedures and how the various IT systems in SMU work.
• Due to the large number of engagements with external parties, eg. SMEs, UOB, participants of the Institute\xe2\x80\x99s events. Candidate must:

• Be people-oriented.
• Have strong customer service skills.

Good communications skills (both spoken and written) are required for the following:

• Liaise with companies, student consultants or project advisors pertaining to consulting projects.
• Liaise with participants and speakers pertaining to the Institute\xe2\x80\x99s events.

Candidate must be a strong team player and be the champion for admin and operational support at the Institute.

Other Information:

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About Us:

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The \'family-like\' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together \xe2\x80\x93 building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities \xe2\x80\x93 all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Singapore Management University