Job Description

Responsibilities:

• Adhoc utilities and miscellaneous payments

• Carry out receipting for payments made by customers for miscellaneous bills.
• Follow up on cheque payments with exceptions including cheques with insufficient payment details, cheques written wrongly and dishonoured cheques.
• Perform data entry of payments made by customers where there is no automated file interface to the billing systems e.g. bank transfers.
• Arrange to seek reimbursement from welfare agencies for vouchers posted to customers\xe2\x80\x99 utilities accounts.
• Recurring payments

• Follow up on exceptions arising from:

• set-up of recurring payment arrangements;
• termination of recurring payment arrangements;
• collections through recurring payment arrangements.
• All payments

• Follow up on any payment exceptions posted to the clarification worklist.
• Reconcile customers\xe2\x80\x99 payments made through various payment modes against entries in the billing systems as well as the bank statements.
• Refunds

• Process refunds to customers via manual modes, namely foreign currency demand drafts.
• Reconcile and follow up on exceptions arising from refunds to customers via automated modes namely, cheque or bank transfer.
• Other duties

• Respond to enquiries from customers on matters relating to their payment or refund.
• Follow up with collection agents on payment related matters.
• Perform User Acceptance Tests for system changes.
• Cover the duties of the other EAs where necessary.
• Carry out other ad-hoc duties when required.

Period:

• 6 months

Location:

• Kallang

Working Hours:

• 8.30am to 6pm, Mon to Fri

Salary:

• up to $2800 + bonus

Requirements:

• Diploma in Accountancy or equivalent
• Be able to commit to a full-time work in office role for 6 months
• Proficiency in MS office skills including Excel is required
• To have a positive attitude in learning
• Punctuality and good attendance are required

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:

Success Human Resource Centre