Job Description

This position is responsible for managing day-to-day secretarial and operations for the practice. Responsibilities include the following:

General Administrative

• Coordinate with practice leadership to develop processes and procedures that ensure the efficient and seamless operation of the practice
• Responsible for the calendar and travel management for the practice
• Attend external and internal staff meetings when required; take and maintain meeting minutes and follow up on tasks assigned
• Provide overall coordination/tracking of practice budget and spending against budget
• Expense review and approval for practice matter numbers
• Monitor time reporting submissions and enforce non-compliance
• Manage vendor/subscription contracts for the practice to maximize value
• Act as central point of contact for all assigned Senior Managing Directors administrative needs
• Liaise with the operational functions (Admin, Finance, HR, Marketing, IT etc) on internal processes and procedures
• Provide coverage for Executive Assistants when necessary
• Other ad-hoc duties may be required

Client Administration

• Billing review and management
• Assist in establishing time entry guidelines and ensuring the engagement team complies with unique terms
• Train new hires with respect to Billing Guidelines and Procedures
• Maintenance of all the agreements and templates
• Maintain inventory of pricing structures and MSAs; ensure compliance with MSAs
• Receive, and process Contractor invoices and ensure inclusion of fees and expenses on client bills
• Monitor and process commission payments to contractors
• Monitor client payments and release of payments to contractors
• Development and review of monthly product P&L for accuracy

Marketing Support

• Organize and keep current practice materials for pitches, RFPs and presentations
• Manage and monitor SalesForce reporting for practice and provide information to leadership about pipeline and backlogs
• Support practice business development by managing new business sources and managing client databases
• Monitor and schedule FTI participation in industry events and conferences
• Coordinate campaigns for practice

Basic Qualifications

• Possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Administration / Secretarial Cert or equivalent
• At least 5-6 years of experience in supporting multiple executives
• Experience in management consultancy or other professional services environment highly preferred
• Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal
• Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment
• Ability to maintain and respect confidentiality
• Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
• Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
• Able to start work within short period of time

#LI-PN1

Our Benefits

Apart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

• Competitive remuneration package
• Comprehensive leave policy
• Health care benefits including dependents
• Education subsidy with study and examination leaves
• Annual paid volunteer hours
• Corporate matching for corporate charitable event donations

About FTI Consulting

What makes us unique? With more than 7,500 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America\xe2\x80\x99s Best Management Consulting Firms by Forbes. For more information, visit and connect with us on and

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Additional Information

• Job Family/Level: Administrative Operations Level 2
• Citizenship Status Accepted: Not Applicable
• Exempt or Non-Exempt?: Non-Exempt
• Citizenship Status: Not Applicable

Compensation

FTI Consulting