Executive, Customer Service
Singapore, Singapore
Job Description
Job Scope:You will be involved in the following work areas:
- Handle counter enquiries and provide information to users on the processes
- Receive applications for records/appeals at the counters and verify that the documents submitted are properly filed
- Participate in initiatives to strengthen touchpoint-centric service design and explore innovations that enhance service experience
- Provide suggestions on improving service quality and processes to enhance court users\xe2\x80\x99 service experience.
- 2 \xe2\x80\x93 5 years of working experience in related industries or environment, such as in a customer-fronting job, would be an advantage
- Excellent oral and written communication skills
- Experience with using a Customer Relationship Management (CRM) system would be an advantage
- Proficient in Microsoft Office suite of applications (in particular Word, Excel, and PowerPoint)
- Candidates without the required work experience but possess the relevant skills are welcome to apply
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Job Detail
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Job IdJD1474231
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned