Make outbound renewal calling related to Liberty renewal retention
Handle the respective channels mailbox (to answer to all customer queries related to their renewals).
Assist the Manager in the day to day correspondence for all motor matters related to the Dealership Channel.
Liaising with the respective motor UWs for product matters, CPD trainings and premium appeals.
Liaising with the operation team for CI issuance.
Handling all matters related to the Dealership channel. Main focus will be ensuring a high level of renewal retention.
Role Requirements
With GI Certification (including BCP, PGI, CGI)
Preferrable with Telemarketing or call center experience
Experience in handling customers
Able to work with minimum supervision
Subject to business need and performance of the successful candidate, the contract duration maybe extended/renewed per mutual agreement.*
YrLrBAFMSb
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.