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Provide a brief description of the general nature of the position; an overview of why the job exists; and what the job is to accomplish.
Note: The job purpose is usually no more than four sentences
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Responsibilities
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List the primary job duties and responsibilities using headings and then give examples of the types of activities under each heading. Using headings and giving examples of the types of activities to be done allows you to develop a flexible job description that encourages employee to 'work outside the box' and within reason, discourages "that's not my job".
Identify between three to eight primary duties and responsibilities for the position
List the primary duties and responsibilities in order of importance
Begin each statement with an action verb
Use the present tense of verbs
Use gender neutral language such as s/he
Use generic language such as 'photocopy' instead of 'Xerox'
Define acronyms
Where appropriate use qualifiers to clarify the task - where, when, why or how often - for example instead of "greet visitor to the office" use "greet visitors to the office in a professional and friendly manner"
Avoid words that are open to interpretation - for example instead of "handle incoming mail" use "sort and distribute incoming mail"
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Qualifications & Work Experience
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State the minimum academic and/or professional qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
Academic certificates and diplomas
Professional Certification from recognized national organizations
Relevant work experience
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Skills
Technical skills include:
Specialized knowledge
Specific expertise
Hard skills
Generic skills include:
Abilities (e.g. Communication, problem solving, numeracy etc)
Other characteristics such as personal characteristics
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