Job Description

Roles and Responsibilities:

• Function as the POC for Front-of-House (FOH) matters, Usher Deployment, and Permanent Exhibition\xe2\x80\x99s daily FOH operations
• Assist with responding to telephone and email enquiries
• Facilitate the venue hire process by attending production meetings with hirers and partners to finalise all FOH requirements
• Ensure compliance by hirers and partners with the Centre\xe2\x80\x99s terms and conditions for FOH, marketing collaterals and ticketing guidelines
• Prepare and maintain venue management\xe2\x80\x99s Business Continuity Plan (BCP) grab file, schedule FOH ushering and gallery sitter rosters, and all correspondences with past and current hirers and partners
• Prepare FOH event information for dissemination to FOH ICs and for reporting
• Verify accuracy of submissions and to prepare all casual staff payment in a timely manner
• Prepare and compile hirers, partners, and audience feedback forms for SCCC\xe2\x80\x99s analysis
• Maintain close communication with Programmes, Hirers and Partners to ensure excellent customer service
• Liaise with hirers, partners, or members of public on FOH issues or disputes to ensure prompt resolution
• Any additional duties as assigned by Management

Requirement:

• A diploma or degree in Arts Management, Business Administration, and/ or Events
• Management, preferably with working knowledge in the following fields: Arts Facilities
• Management, Tenancy Management, Customer Service and/or Leasing.
• At least 1-2 years of relevant experience.
• Working knowledge of Event Business Management Software (EBMS) is preferred.
• Good time and project management skills.
• Able to work independently and be a good team player.
• Bilingual with proficiency in Mandarin would be advantageous due to Chinese culture events
• COVID-19 vaccination required.

Additional Information:

• Up to $10-$12 Per hour (depending on experience, Position have potential to extend or conversion to perm.)
• Located in Straight Boulevard (Nearby Tanjong Pagar MRT)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 22546

GMP