Job Description

Job Title: Executive, Order Fulfilment
Job Location: Singapore

About Us

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SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.


Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.


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About Us

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Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.


SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

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At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

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Ensure 100% of the sales orders are being processed to the Warehouse/3PL Ensure 100% of the sales orders are released Recover unfulfilled orders with accuracy, speed and good communication Ensure picking confirmation is sent by the 3PL Post all sales orders to system (Navision) Ensure 100% invoices to be printed and sorted by trucks and pass to Transport Team to deliver the goods Provide correct health certificates, Halal certificates and other required documents requested by Sales Team Ensure all Ship Supply Customers sales orders are in schedule and with the right ship markings Generate daily report with all pending invoices Update customers website regarding the confirmation of the deliveries, uploading invoices where necessary Ensure all the prepayment orders and Ariba orders are being sent to 3PL for delivery schedule Communicate and coordinate between stakeholders (3PL, Sales, Warehouse and Transport) Any other tasks as assigned by Supervisor

Key Requirement

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Relevant academic qualifications in logistics, supply chain, business administration Minimally 1 year working experience in order processing operations Proficient with Microsoft Office (Excel, Word & Outlook) Knowledge of Navision, especially in order processing preferred Experience in supply chain fulfilment Good time management skill, able to multi-task Must have a customer-orientated approach Able to work independently and contribute effectively to the team Analytical with good attention to details * Strong communication skills, both verbal and written