Executive/ Senior Executive, Guest Experience
Singapore 819666, Singapore
Job Description
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The User Experience department manages Jewel Changi Airport\xe2\x80\x99s attractions & mall operations, guest experience (GX), facilities management, as well as tenancy design & experiential creation. As a core member of the GX team, you will strengthen Jewel\xe2\x80\x99s excellence in operations and guest engagement, as well as enhance its competitiveness as a multi-dimensional lifestyle destination.
You will have both shift and regular hours responsibilities, including:
- Duty manager and overall shift in-charge of the daily attractions & mall operations; organise the service partners and oversee the key deliveries in service, safety, security & experience.
- Lead for assigned attractions, guest engagement and/or operational portfolios, develop continual improvement plans, champion and implement related initiatives.
- Drive new operational/ experiential trials and projects.
- Feedback management, stakeholder management, events planning.
Interested applicants should send a cover letter and their resum\xc3\xa9 to careers@jewelchangiairport.com
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Job Detail
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Job IdJD1304766
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 819666, Singapore
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EducationNot mentioned