Roles & Responsibilities . Oversee all operations . Ensure customer satisfaction through promoting excellent service respond to customer complaints tactfully and professionally . Maintain quality c Roles & Responsibilities . Oversee all operations . Ensure customer satisfaction through promoting excellent service respond to customer complaints tactfully and professionally . Maintain quality control and regular check on all products . Analyze staff evaluations and feedback to improve the customer's experience . Project future needs for goods order accordingly . Oversee health code compliance and sanitation standards . Seek ways to cut waste and decrease operational costs . Generate weekly, monthly, and annual reports for the management . Train new employees and provide ongoing training for all staff
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