Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.Working Arrangement HybridThe opportunityNew Business is one of the core important functions for any life insurance company as it determines and manages the inception of an insurance policy of a customer. The purpose of the role is to ensure effective management on all new business applications.What motivates you?\xc2\xb7 You obsess about customers, listen, engage and act for their benefit\xc2\xb7 You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes\xc2\xb7 You thrive in teams, and enjoy getting things done together\xc2\xb7 You take ownership and build solutions, focusing on what matters\xc2\xb7 You do what is right, work with integrity and speak up\xc2\xb7 You share your humanity, helping us build a diverse and inclusive work environment for everyoneWe are looking for someone with:\xc2\xb7 Working experience in operations and administration work, preferably from the life insurance industry\xc2\xb7 Life Insurance certificates are seen favorably\xc2\xb7 Proficient in Microsoft Office applications\xc2\xb7 Ability to be customer centricOn the job you will:\xc2\xb7 Administrate medical report payments, medical institution listing as well as reminders\xc2\xb7 Manage department\xe2\x80\x99s email inbox\xc2\xb7 Handle external vendors\xc2\xb7 Process refunds of excess payments\xc2\xb7 Print and document policies and contracts\xc2\xb7 Month end duties for case inceptions with the rest of the team\xc2\xb7 Rotatable duties within team covering other scopes\xc2\xb7 Adhoc duties such as assumed payment listingOur commitment to you\xc2\xb7 Our mission; to be a part of making Decisions Easier and Lives Better\xc2\xb7 A leadership team dedicated to your growth and success\xc2\xb7 A bold ambition and set of goals to be a leader in driving transformation in our industry.Our best. Every day.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Manulife