Responsibilities
Participate in daily operations and cross team project collaborations
Assist manager (SIS) in contract negotiations and vendor management, including managing company resources (CAPEX and OPEX budget and schedule control)
Comprehend, develop and relay appropriate internal and external policies to internal stakeholders
Prepare annual business plans and ensure that milestones and objectives are met
Maintain cooperation ties with external stakeholders such as government, local authorities, and key-decision makers
Ensure that business continuity plans (BCPs) and interdepartmental Work instructions (WIs) are kept up to date
To prepare functional specifications based on operational needs and drive overall process of developing multi-disciplinary interfaces on the New System. For Existing Systems, be the point of contact for system design or interface issues, including gather and analyze data to spot fault trends. Work with Internal and external stakeholders to improve operational capabilities and comply to SMRT IT compliances. In Fare System, you are to monitor the performance of depots' DAGW systems remotely and necessary facilitation to enable accessing and smooth running of systems (in SeP and ABT (AFC) system for Bus users). Work with stakeholders to ensure DAGWs are operationally ready, and participate in the relevant tests with authority (LTA Bus Team).
Qualifications & Work Experience
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