Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Primary



Plan and organise internal events for employee engagement, culture building and bonding across departments. Source vendors to support events and draft communications and event registration for employees. Events include global initiatives (e.g. Riotling Day),product celebrations, Annual Dinner, corporate social responsibility activities and cultural festivities. Some events include collaboration with regional offices and interdepartmental collaboration. Produce and disseminate swag for employees. Organise internal gaming tournaments for employees. Includes creation of tournament structure, coordination with players, information dissemination to non-participating employees, prizes procurement and arrangement of in-office broadcast. Assist with changes and moves in workspace seating arrangements. Upkeep finance procedures including spending, raising purchase requests and invoice submissions. Triage and assign Facilities requests from employees to respective teammates. Update and attend to tickets through Riot Games' internal online ticketing system. Foster Guest and Visitor experience by welcoming and registering visitors, addressing employees' queries and coordinating deliveries Deliver comprehensive soft services including reception support, vendor coordination, workplace experience management, and serve as primary occupant liaison to enhance overall workplace satisfaction and operational efficiency Day-to-day execution of workplace experience initiatives and employee engagement programs across Riot Games spaces Conduct regular program evaluations to identify improvement opportunities and resolve operational issues promptly to minimize disruptions during events Coordinate vendor management and stakeholder communication for tournaments and workplace events, ensuring quality standards and budget compliance Employee Experience & Communications: Coordinate activities, events registration for employees, including global initiatives. Maintaining energy and vibrancy in common areas through seasonal decoration, lights, music. Develop workplace experience strategies and innovative engagement programs tailored to Riot Games culture and employee preferences Design detailed event concepts and workplace initiatives with clear implementation guidelines and success metrics for Experience Ambassador execution Establish program evaluation frameworks and continuous improvement processes, monitoring initiative effectiveness and adapting strategies based on employee response and business objectives Design journey maps aligned with Riot Games' specific requirements Delivers on-site operational support for critical functions, events, and strategic initiatives Carry out finance process to JLL under new IFM scheme under Corrigo and FWO system.

Secondary



Manage office facilities (soft and hard services). Including vendor management for the maintenance and day-to-day operations of the office such as housekeeping, meal program and minor office repairs and during office expansion setup. To support the Workplace Lead and Experience Ambassador in the day-to-day operations of the site. Support coordinate and oversee repairs and maintenance activities.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.