Job Description

Position:

Facility Operations Technician

Reporting to: Facility Operations Manager/ Head of Operations


Position start date: 1 January 2026

About Morrow

Morrow is redefining preventative healthcare by integrating precision medicine, digital tools, and lifestyle interventions in a seamless ecosystem. Our flagship centre in Singapore combines a medical clinic with a next-generation lifestyle facility, supported by AI, health coaching, and the latest in diagnostics and recovery modalities.


We believe in Trust, Connection, Empowerment, and Impact -- values that drive every action we take.


Our Operating Principles - how we work and how ourselves accountable to as a team:


Mindful. Ownership. Rhythm. Winning Together.


This isn't just medicine. It's a movement. If you are ready to shape the future of longevity care and make a lasting impact, join us in redefining healthcare for Singapore and the world.

Core Responsibilities

1. Daily Start-up / Closing Procedures

Ensure all facility systems and equipment are operational at the start of the day. Perform opening checks for readiness and faults. Execute proper opening and shutdown procedures at closing and premises security. Ensure safe equipment operation.

2. Incident Reporting

Provide first-level troubleshooting and support to equipment related incidents. Accurate incident reporting. Follow up and closing of complaints and incidents tickets. Coordination with security and emergency services.

3. Equipment PM (Preventive Maintenance) and Repair

Conduct scheduled inspections, PM, repairs of machines and equipment. Keep detailed maintenance/activities log. Coordinate with vendors for complex repairs.

4. House Keeping, Inventory and Hygiene

Ensure site safety, cleanliness and housekeeping. Using CMMS (Computerized Maintenance Management System) for tracking. Support sustainability initiatives.

5. CSR (Customer Service Resolution)

Act as the first point of contact for facility equipment-related customer matters. Resolve equipment issues promptly or escalate to vendors where applicable.

Requirements

Skills and Experiences

Effective communication skills

Ability to collaborate across multiple teams to handle incidents and initiatives. Supplier coordination skills, with an eye for detail. Willingness to learn and succeed as a team.

Compliance to Safety Standards

Adherence to workplace safety regulations, and environmental standards. Safety first operations.

Technical skills

Familiarity with IoT-enabled and smart devices. Basic troubleshooting of multiple connected devices and systems.

Qualifications

Nitec, Higher Nitec or Diploma in Engineering / Facilities Management Fresh grads welcome

Benefits

Why Join Us

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You'll contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.