Interested applicants can send your resume to\xe2\x9c\x89 supreme.cyred(gmail.com) and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
JOB SCOPE
This position will be accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.
This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company\' short and long term goals are met.
Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
Ensure all cashiering procedures are processed in compliance with accounting standards.
Monitor and minimize wastage of consumables and maintain labor productivity ratios.
Anticipate heavy business times and organize procedures to handle extended waiting lines.
Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company\'s diversity commitment; compliance with company policies and legal requirements.
Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
JOB REQUIREMENTS
Minimum 10 years\' experience in an integrated resort, restaurant group, private club or luxury hotel chain.
Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
Capable of building and managing relationships with multiple departments as well as key customers.
Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
Have a well-groomed, professional appearance.
Additional Information
Career Level
Manager
Qualification
Not Specified
Years of Experience
3 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.