F&b Outlet Supervisor East Coast /central Location

Singapore, Singapore

Job Description



  • Take responsibility, to assist the outlet manager and take charge of the shift in his/her absence
  • To check manpower for each shift, paying particular attention to slow periods and peak periods.
  • To provide training to service crew.
  • To lead the service crew to ensure they perform their job tasks well.
  • Motivate team members and maintain a high level of team spirit (or team cohesiveness)
  • Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines
  • To keep record of staff attendance, absence, PH, annual leave, etc.
  • To follow-up on issues not done and ensure proper channeling of these jobs.
  • To be responsible for prevention of high breakages and maintain record on operations inventory.
  • Handle guest complaints effectively and professionally. Inform Outlets Manager/GM on the nature of complaints.
  • To manage and supervise all service of food and beverages in the outlet.
  • Ensure that the brand values and standards are delivered and profitability achieved.
  • Delivering superior guest services and ensuring absolute customer satisfaction
  • To coordinate with the Kitchen Chef to ensure smooth and efficient operations.
  • Maintain high standards of quality control, hygiene, and health and safety of the operation
  • To take responsibility to complete the work to the satisfaction of the Outlet Manager.
  • To report to the Service Manager if there are any challenges, staff shortage, accidents, lost and found items, guests complaints, etc.
  • To perform any other duties/tasks as and when required by the Service Manager.
Others:
  • Basic Food Hygiene certificate
  • Minimum Certificate or Diploma in Food & Beverage Service
  • With experience in the relevant role is an advantage
  • Comfortable working long shifts if required and on weekends and PHs
  • Possess good communication and interpersonal skills
Interested applicants please share your updated resume to snow.hnin@manpower.com.sg or whatsapp to 96476119.
Snow Hnin Witt Yee (R1983134)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Snow Hnin Witt Yee EA License No.: 02C3423 Personnel Registration No.: R1983134

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Job Detail

  • Job Id
    JD1370547
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned