Oversee and manage the designated Coffeeshop or Food Court and its operational and manpower planning
Monitor and be responsible for sales performance of respective outlets
Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies
Ensure food safety regulations are followed as according to SFA's policy
Involve in investigation of issues relating to customer complain (Service and Product Quality)
Attending to customers' needs, complaints and enquiries
Recruit, train, supervise and develop staff
Perform related duties/tasks as required
Job Requirements
With passion in working in F&B industry and its operational processes.
Able to work on weekends and public holidays, 6-day work week.
Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.
Able to work independently and in a team.
Excellent interpersonal skills with the ability to communicate with all level of employees.
Good communication and interpersonal skills
* High initiative and positive attitude
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