Job Description

On behalf of one of its clients, the French Chamber of Commerce in Singapore is recruiting a Field Application Engineer to support the company's growth across Singapore and the APAC region.
Our client is an innovative technology company developing advanced software solutions leveraging 3D sensing and spatial intelligence to analyze movement patterns in large-scale environments. Its privacy-first platform enables operators of public spaces and critical infrastructures to improve operational efficiency, safety, and crowd management, while fully complying with data protection requirements.
The company operates globally with multidisciplinary teams across Europe, the United States, and Asia, and works with leading clients in transportation, smart cities, mobility, retail, tourism, and sports venues.
Based in Singapore, you will play a key role in the deployment, operation, and optimization of software solutions across customer sites in the region. Acting as a trusted technical partner, you will work closely with customers as well as internal product, engineering, and commercial teams to ensure successful implementations and long-term customer satisfaction.
Key Responsibilities :

• Serve as the main technical interface for customers during solution deployment and post-deployment phases

• Lead on-site and remote installations, system configuration, monitoring, and performance optimization

• Support deployments in public, smart, and large-scale infrastructure environments

• Troubleshoot and resolve complex technical issues, contributing to continuous product and platform improvement

• Deliver customer onboarding, technical training, and documentation to ensure smooth adoption

• Collaborate with regional and global teams (product, engineering, sales) to relay customer feedback, feature requests, and local market requirements

• Support the full software lifecycle, from infrastructure setup to deployment, monitoring, and reliability optimization

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent experience)

• 3-5 years' experience in a Field Application Engineer, Solutions Engineer, or Technical Deployment role

• Strong experience with software deployment, monitoring, and SRE practices

• Hands-on experience with Kubernetes and programming in Python and/or C++

• Solid understanding of networking, system architectures, and cloud or hybrid environments

• Strong problem-solving and analytical skills, able to operate in fast-paced production environments

• Comfortable working autonomously in the field while collaborating with cross-functional and multicultural teams

• Strong customer-facing, communication, and stakeholder management skills

• Willingness to travel across Singapore and APAC (up to 25%)

Skills Required