Job Description

Responsibilities

• Responsible for meeting daily service and repair needs and driving customer satisfaction.
• Installs, repairs and maintains equipment in the field; provides customer training as required.
• Documents all inspections, maintenance, repair work and submits paperwork in a timely basis.
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs.
• Ensures that tools and test equipment are properly maintained and calibrated.
• Assesses product/equipment performance based on field support data; recommends modifications or improvements.
• Performs problem diagnosis, service, and preventative maintenance on instruments for lab automation.
• Handles essential tasks as assigned, and responds to change productively
  

• Must be an Engineering degree holder in one of the following disciplines – Electrical & Electronics, Mechanical, Mechatronic, Chemical & Biomedical, or related disciplines.
• Candidate must be diligent and possess good communication skills - oral and written - to be able to interact with customers and suppliers effectively.
• Able to be a team player.
• Have strong organizational skills and strong follow-up skills
• Able to complete all tasks assigned in a timely fashion
• Possess a high level of commitment and initiative.
• Proficiency in basic programing languages like VB, C++ will be a plus.
• Experience/knowledge in Lab/Robotic Automation will be a plus.
• Able to perform lifting of heavy equipment.
• Knowledge about imaging, optical sensors technology will also be a plus.
  

• Competitive remuneration package which commensurate with experience & qualifications.
• 5-day work week with good work-life balance.
• Comprehensive insurance and medical benefits.
• Local & overseas training available.
• Career advancement opportunities.