Job Description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.The Specialty Rental Division's worldview is to enable our customers, our people and our societies to flourish in an increasingly complex world. Our vision is to remain the world's most trusted partner by solving complex industrial challenges with specialized agile solutions. Those are designed and implemented by passionate people who continually strive for new best ways.The Service Operation is looking for a Field Service Technician/ Engineer specializing in power equipment, you will play a crucial role in ensuring the optimal performance and reliability of our power systems.You will be responsible for the installation, maintenance, and repair of a variety of power equipment, working directly with customers to provide top-notch technical support.The individual will be reporting to Service Operation Manager - Power Business line due to limitation of quota this position will be open to Singaporean/ SPR only.MissionYour mission as Field Service Engineers in power equipment is to ensure You will be responsible for the installation, maintenance, and repair of a variety of power equipment, working directly with customers to provide top-notch technical support.

• Reliability and Efficiency for Power equipment with Zero breakdown
• Customer satisfaction for our service & fleet
• Compliance and uphold the highest safety standards
• Teamwork value collaboration and support among our team members, believing that collective effort leads to greater success.

What we expect from youThe main responsibilities will include as follows:

• Ability to lead & supervise the project team at site set up & demob.
• Good knowledge and understanding of operation of generators & their components.
• Ability to read and interpret technical diagrams, blueprints, and schematics in electrical wiring, control systems, and power distribution.
• Skills in mechanical repairs, including engines, alternators, and cooling systems.
• Installation and commissioning of generator system, preventive maintenance, repairs, and overhauls of equipment.
• Conduct routine maintenance and repairs on power equipment to prevent downtime and extend equipment lifespan.
• Diagnose and resolve technical issues of equipment swiftly to minimize disruptions to client operations.
• Ability to deal directly with clients or end users in various locations.
• A self-starter with the ability to read & understand technical manuals
• Maintain accurate records of work performed, including service reports and maintenance logs.
• Knowledge and adherence to safety protocols and procedures, especially those related to electrical and mechanical systems.

Customer Support:

• Clear communication skills to explain technical issues.
• Responsible, able to maintain good customer relationship and respond to emergencies and solutions to clients and team members.
• Provide exceptional customer service through on-site and remote support
• Addressing client concerns and educating them on equipment use and maintenance.

• Support to maintain rental fleet spare parts inventory that includes data entry of spare parts movement.
• Ability to manage multiple service calls and prioritize tasks effectively.

RequirementsKnowledge / educational requirements

• Degree / Diploma in Electrical Electronic, Mechatronics Engineering or equivalent.
• Valid driver's license for travel
• Industry experiences working with generators, including installation, maintenance, and repair is preferable.
• With basic mechanical trouble shooting ability
• Computer literacy
• Must be willing to travel to any worksite/branch for temporary job assignments mainly within Southeast Asia.
• Willingness to be on standby duty during weekends/PH and after working hours.

Personality requirementsCompetency is more than ever a combination of knowledge, experience, and attitude. Key behaviors of our candidate are:

• A customer centric individual who understands customers' needs and seeks to fulfill or exceed expectations.
• A team player and natural diplomat who interacts and unites team members, customers, all stakeholders.
• A methodic and structured achiever who can plan, organize, prioritize, assess, adapt, and deliver the promise.
• A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency.
• An innovative xe2x80x9cthere is always a better way" person with a positive, flexible, and responsive mindset who embraces and promotes the digital transformation (regardless of age)
• Open-minded with a global mindset, curious to understand and learn new perspectives.
• A person who complies with our DNA =

Commitment - Interaction - InnovationDiverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco