Work with stakeholders to have Service and overhaul proposals to customers
Take the lead to be Service related liaison counterpart of Division I and SOE business
Responsible for all technical matters in the Service department
Warranty process & administration
Secure the required service competence for Asean region as well setup supporting process from COC Singapore to sub-countries
Provide technical expertise in all Service related issues.
Develop efficient solutions for mechanical or control related Service matters while keeping ZF quality standards and safety requirements.
Guide the Service Engineers, by highlighting technical specifications and requirements for specific problems and mending operations.
Manage the assignment of repair-activities to the Service Engineers, ensuring quick and competent Service operations.
Liaise with local and global internal customers in technical matters.
Liaise and support regional ZF office and partners for technical advisory & support
Manage costs, schedules and technical product development.
Deployment to site as required.
Any other ad-hoc duties as and when assigned
Your profile:
Bachelor\'s Degree in Mechanical or Electrical Engineering
At least 8 years of professional experience in the related field
Experience on marine transmissions, Thruster and controls preferred.
Proficient skills in MS Office (especially Word)
Ability to interpret 2D and 3D engineering drawings
Independence, resourcefulness and proactivity in problem solving
Good health and willing to travel offshore and overseas when required
Good interpersonal and communication skills
Be part of our ZF team as Field Service Manager and apply now!
Contact
Teng Teng Choon
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.