Serve as the primary point of contact for construction clients, build strong, long-term relationships, and ensure client satisfaction.
Sales and Business Development:
Identify new business opportunities, acquire new customers (e.g., contractors, builders), and work to retain existing accounts and grow revenue.
Market Awareness:
Monitor industry trends, competitor activities, and changing customer needs within the construction sector to anticipate challenges and opportunities.
Project Coordination:
Work with internal teams (like operations, production, and technical staff) to ensure smooth project execution, resolve issues, and provide support for client needs.
Strategic Planning:
Develop and execute strategic account plans to meet client needs and company objectives, including contributing to tender submissions and technical aspects.
Reporting and Forecasting:
Prepare sales forecasts and performance reports, tracking progress against Key Performance Indicators (KPIs) and contributing to the planning of future revenue.
Customer Support:
Handle client inquiries, complaints, and ensure timely and effective resolution of issues.
Key Skills
Strong sales and negotiation abilities.
Excellent interpersonal and communication skills.
Understanding of the construction industry and market dynamics.
Proficiency with project management and CRM software.
* Ability to build and maintain long-term business relationships.
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