Job Description

Job Summary:

Job Title: Finance Manager

Location: Singapore

Division: Ticketmaster Singapore

Line Manager: Financial Controller - Asia

Contract Term: Full time

THE TEAM

The Finance Operations team plays a vital role in the business, work closely with the internal stakeholders, clients, and the fans. The team supports the day-to-day finance operations including reconciling and investigate balances across Ticketmaster platforms and finance systems, providing Event Settlements in line with the contracted terms, performs Accounts Payable function and any ad-hoc projects from the Department Head. High standard of work ethics is expected to be demonstrated and to work in accordance with Ticketmaster processes and policies and audit requirements.

THE JOB

The Finance Manager provides ongoing guidance and coaching to the direct report(s), requires an analytical mind and an eye for details to manage, support and oversee all aspect of the finance operations and ensure contractual obligations are met and the team delivers in line with the Ticketmaster and Live Nation compliance.

This dynamic and fast paced role is for someone who likes working with tight daily and monthly deadlines and has a genuine desire to learn about the business. Most importantly demonstrates a macro management style and cultivates workplace transparency appropriately.

This position manages the XERO accounting system, ensuring the reconciliation of the AP and AR subledgers, reviews the balance sheet schedules and month end duties including but not limited to rebates accruals, interest accruals, balancing of the suspense ledgers, and support the request of corporate from the Line Manager. You will lead the Event Settlements with Clients and needs to ensure contracts are implanted from the financial side of the business, event finance requirements are supported and met, and provide support to key clients when additional requests are made. Assist with client reporting and balancing to ensure that the settlements issued on time and are completely correct per the contractual terms.

Other duties include cashflow management, administrative matters as requested from the Line Manager. Assist in ensuring compliance with statutory reporting in accordance with IFRS and other applicable local regulatory requirements.

WHAT YOU WILL BE DOING

Responsibilities and Key Result Areas

• Oversee sales are reconciled correctly and troubleshoot issues across the various TM systems.
• Ensure weekly payments are promptly processed with appropriate approvals, and duly authorized
• Responsible for the timely submission of monthly, quarterly and yearly closing
• Review GST returns accurately and ensure timely submission
• Responsible for the preparation of local income tax filings
• Review Client contracts ensuring clients are paid and charged in accordance with rate card and schedules
• Prepare audit work papers and perform analysis of accounts
• Lead and adhere to Live Nation/Ticketmaster audit and policy requirements across the business and finance team.

Primary Duties

• Review daily reconciliation of Accounts Receivables
• Reconcile AP and AR subledgers in compliance with LN policies
• Analyse balance sheet schedules and ensures appropriate explanatory notes are made
• Prepare bank account reconciliation for operating and escrow accounts
• Ensure contracted payments, advances are all SOX compliance
• Lead compliance in the business across audit
• Participate in the development of company policy and strategic plans
• Manage TM and LNE Audit and compliance requirements
• Review the monthly interest calculations and payments
• Ensure Operations meet safety and compliance best practice when managing cash
• Oversee processing of all refund requests
• Provide finance support to any large events
• Provide weekly and month end cash balance reports
• Admin support and set up all users banking systems
• Prepare month end closing within the required timeline, usually Work Day 3
• Provide weekly and monthly special financial reports as required by Line Manager to make clear business decisions
• Responsible for risk management of the business and ensure appropriate insurances are covered adequately

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Leadership and management skills
• Good time management skills
• Ability to multitask and work under pressure
• Skilled in the use of Microsoft Office, Zoom, Teams
• Skilled in the use of finance systems is desirable \xe2\x80\x93 Xero, Oracle, and SAP
• Ability to work effectively in a fast-paced, rapid changing environment, whilst managing stress and meeting deadlines under flexible working arrangements.
• Drive and motivate the direct reports and be a team player across the business
• A strong analytical background across the AP and AR subledgers
• High attention to detail
• Solid Communication skills
• Must be reliable and punctual
• Problem solve and investigate reconciling variances

Ticketmaster Core Values

Rock Solid Reliability \xe2\x80\x93 I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Winning Teamwork \xe2\x80\x93 I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others

Act with Integrity \xe2\x80\x93 I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It\xe2\x80\x99s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We have a \xe2\x80\x98Fan First\xe2\x80\x99 mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the \xe2\x80\x98Fan\xe2\x80\x99 you will be part of a culture that supports and enriches the fan experience. Your work, our passion\xe2\x80\xa6 delivering world class experiences \xe2\x80\x93 Fan First.

You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session, our own way of welcoming you to Team Ticketmaster.

Ticketmaster is the world\xe2\x80\x99s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.

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