Job Description

Position: Financial Reporting Analyst Location: Manila, Philippines
Summary of the Position:

• Create, present, maintain and enhance data-driven and intuitive reports that provides visibility on the operational and business-related results and performance to drive business decision such as standardization, optimization, and continuous improvement decisions and strategy. Responsibilities will also include identifying opportunities for automation and internal dashboard creation. You will assist with data validation, SLA tracking, and KPI reporting to support best-in-class Order to Cash (OTC) performance.

Key Responsibilities include but are not limited to:

• Prepare regularly cadenced and detailed reports regionally based on current reporting structures
• Regularly review and propose report enhancements in support to business and operational goals
• Maintain reports in a user-friendly structure and open location
• Create and maintain BI, Tableau and/or Macro dashboards
• Identify candidates for OTC automation
• Communicate with regional counterparts or even cross functional teams to gather information to ensure reports are insightful and accurate
• Work with different support teams such as IT to create auto-refresh dashboards which will be available for us by Leads and other users of the reports
• Support ongoing analysis of business and operational performance trends and insights required to inform decisions
• Maintain reporting library
• Perform analysis and testing as needed

Qualifications/Skills:

• Strong computer literacy and experience, particularly Excel (expert level), Macro, Smartsheet, Tableau, PowerBI, Snowflake, SFDC (Salesforce), Netsuite & Word
• Experience with Blackline, CFORIA and workflows are an advantage
• End to end process knowledge of OTC especially on Order Management, Billing and Credit Memo and Payroll processing is preferred
• Previous experience working across geographies
• Excellent communication skills and ability to work effectively cross functionally (Process Excellence, AP, Sales/AE, Tax, Revenue, Credit and Collection, SOX team and Internal/ External Audit)
• Displays initiative in the carrying out of their duties, constantly looking for ways to improve processes to promote efficiency or strengthen control
• Strong organizational and prioritization skills
• Willingness to take on additional projects or workload from time to time
• Mature & professional approach to work to ensure the person respects the confidentiality of the data they are responsible for
• Ability to work and deliver within tight deadlines and willingness to work longer than standard hours to ensure a task is completed on time when required
• Ability to work effectively with both internal and external customers
• Detail oriented mindset
• Quick decision-making skills
• Ability to work independent of management
• Able to learn new systems quickly
• High degree of accuracy and reliability in data processing and financial reconciliation
• Flexibility to work from day to midshift schedule

Preferred Education/Experience:

• Bachelor’s degree in accounting, finance, or business administration or equivalent
• 3-6 years of experience in OTC reporting and business/operational performance analysis

Work Environment/Culture

• Requires multi-tasking ability
• Continual change
• Learning/growth opportunities
• Cyclical work schedules
• Team-focused, very collaborative environment
• Interface with multiple levels of management
• Must be comfortable working with a team of high-level IT professionals.
• Success and ability are rewarded
• Opportunities also exist for cross-training and career development.

Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.
This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
About Genesys: Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.