Job Description

The Financing and Client Services Team supports all business lines of CACIB Singapore branch in their Know Your Customer / KYC duties (onboarding and periodic review) and account opening, acts as loan agent and monitors the portfolio of bilateral and syndicated facilities for Coverage, International Trade/Transaction banking, Debt Origination and Distribution and Structured/Project Finance. The successful candidate will be specializing in the following:

• Supporting Front Office

• Client Servicing

This list is non exhaustive and the candidate could be involved in any other project/task as requested by the management from time to time. The candidate may participate in initiatives that will drive International Trade / Transaction Banking (ITB) products development and improve the various processes Front to Middle to Back Office linked to these products.

1. KYC / Supporting Front Office:

• Responsible for Supporting Front Office in Client onboarding process, periodic review, modification and closure processes ensuring the bank complies with all applicable regulations and internal policies.
• Receive briefing from business lines to understand future transactions/deals and launch onboarding processes liaising with the KYC platform.
• Engage and work with business lines and external clients to obtain necessary information and documentation.
• Ensure all original documents have been received in a form satisfactory to the bank;
• Coordinate with internal teams and clients for timely completions;
• Provide proactive support and advice to the business and other functions on all issues;
• Escalate any red flag to the bank\xe2\x80\x99s Financial Security department;
• Participate in projects with relation to regulatory changes, new processes, system enhancements, remediation exercises as well as audits.

2. Client Servicing

• Support Front Office and liaise with clients to ensure timely opening of current accounts;
• Ensure all necessary account opening documents have been received in original or certified true copy forms;
• Answer client requests concerning current accounts, online banking and cash management queries
• Answering Client related queries on their accounts (Account balances / monthly account statements, Audit confirmations, Facility usage, etc) and any new activity related to ITB Business if need be

Requirements:

• Highly analytical person with ability to recognize important information and identify risk and with problem solving skills
• Strong organization skills with excellent attention to detail
• An excellent verbal and written communication skills
• Ability to work independently, eager to learn, and multitasking to manage priority
• Self-motivated and excellent team player
• Good knowledge of Ms Office package (word, excel, power point)
• Good Knowledge in Singapore KYC banking regulation
• Anti-Money Laundering or CAMS certification is a plus