Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

Ownership of SDM Framework

• Own the System Development Methodology (SDM) process and framework for Group Technology & Operations (GTO) and serve as the SDM Champion across GTO responsible for bringing together SDM Releases comprising of updates to existing / new SDM processes
• Work across GTO teams and actively engage large user groups via roadshows, SDM clinics and other communications focused on instilling best practices, SDM adoption and constant feedback loop to drive efficiencies and improvements.
• Lead SDM improvement activities & initiatives internally and with vendors
• Integrate best practices and automations throughout the SDM and project lifecycle.
• Ensure the SDM process is documented clearly and comprehensively
• Work closely with Risk & Compliance teams to ensure the SDM Process covers all MAS and other regulatory/audit requirements
• Maintain collaborative working relationships with stakeholders (such as management, practitioners, quality assurance and SMEs), to gather inputs, plan evaluations and establish new practices.
• Develop plans to implement needed improvements, coordinate planned implementations, and then track, measure and report the effectiveness of the improvement efforts
• Provide on-going training and coaching on SDM process, especially when changes and improvement efforts will impact stakeholders.
• Lead working group across GTO, consisting of members from relevant departments with a stake in SDM process, project lifecycle and supporting SDM process and tools, maintain a regular forum for discussion, feedback and idea generation.
• Perform assessments of SDM adoption across GTO, work with relevant parties to drive adoption rate, awareness and training in this space.
• Ensure seamless integration of various processes across Risk, Information Security, Application Security, Architecture, Delivery, Procurement and Project Management into SDM
• Be the conduit between functional and technical experts in all areas of end to end IT Project Delivery.

Leadership & Stakeholder Management

• Negotiate with and influence across all levels of organisation including Executive Directors and Managing Directors
• Manage ambiguity and navigate the politics of change across the organisation
• Resolve conflicts, drive solutions and effective collaboration across different teams, roles and levels
• Influence without authority across all levels of the organisation Think strategically and execute tactically
• Drive innovation in methodology and tools Identify resource capabilities and perform capacity planning
• Provide leadership to the SDM team Provide leadership to the SDM Working Group which comprises of members from all levels of the organisation across teams

Job Requirements

• Master / Bachelor Degree in Information technology, Project Management, Process or Organisation development
• More than 15 years of overall work experience with 5+ years of work experience in Technology-Process Ownership, Governance and/or Assurance in Banking / FSI
• Excellent written and verbal communication skills; ability to communicate with very senior stakeholders regularly and effectively
• Project Management Professional or equivalent certification highly desirable
• In-depth knowledge of SDLC methodologies including Waterfall, Agile and hybrid models
• Experience with and knowledge of wide array of tools across the Project Delivery lifecycle (Jira, Confluence, PPM)
• Able to work with minimal supervision in a highly ambiguous environment
• Proven work experience in change management and implementation and in driving process improvement
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Ability to multi-task and perform well under pressure
• Extremely detail-oriented and willing to roll up their sleeves and execute

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies

1. Strategise

2. Engage

3. Execute

4. Develop

5. Skills

6. Experience

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UOB