Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

Assurance & Control

• Undertake a first line of defense role in operational risk control and assurance in the Loans Operations Department.
• Develop and enhance the governance and risk management framework of the department
• Ensure timely and quality compliance with the Bank\'s operational risk policy, framework and procedure requirements
• Provide quality assurance that includes identifying operational risks in key processes, control testing, establishing risk indicators/ key control standards for monitoring risk management and minimize the Bank\'s exposure to losses and frauds.
• Collaborate with the processing teams to strengthen the control environment, improve processes and procedures (including automation and systems controls)
• Deliver coaching, briefing and presentation to staff and embed risk awareness and sound risk management practices in Loans Operations

Support (Initiatives & Change Management)

• Assist the Department Head and jointly with the processing teams to identify potential areas for changes to business processes, systems and technology, automation and digitization, job roles and segregation
• Develop business requirements and change requests in support of systems change initiatives
• Implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.
• Track and measure benefit realization, value creation and the achievement of results and outcomes.
• Apply a structured methodology and lead change management activities

Job Requirements

• A degree holder
• At least 10 years\' experience in wholesale banking loans operations with senior level exposure to operational risk management and driving change initiatives in loans operations
• Good knowledge of banking practices, operations and procedures.
• Good understanding and knowledge of operational risk and internal control principles.
• Good judgment, mature, independent, responsible and detail-minded.
• Ability to influence others and move toward a common vision or goal
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Possess leadership qualities and a high level of influencing and interpersonal skills
• A self-starter with initiative and a strong drive to achieve quality work
• Excellent oral and written communication skills with the ability to moderate style and delivery as appropriate
• Comfortable in data handling and analysis
• Proficient in MS Office suite of applications

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Competencies

1. Strategise

2. Engage

3. Execute

4. Develop

5. Skills

6. Experience

Apply now

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UOB