Job Description

First VP, Wholesale Operational Readiness Center, Group Technology & Ops

Posting Date: 11 Aug 2023

Location:
Singapore (City Area), Singapore, Singapore, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Lead the team to provide operational readiness support for technology changes to business and operation users
• Manage staff and related matters
• Manage team\'s yearly budget
• Develop the yearly BOW and agree on the associated cost with all stakeholders
• Manage the risk associated with User Acceptance Testing
• Develop and implement efficiency plans and meet agreed KPI on efficiency
• Ensure team understand the requirements, prepare and completes UAT in the agreed conditions, objectives and timeline.
• Ensure that the team conducts the trainings to end users are completed and end users are able to perform the required changes
• Ensure that agreed timelines are met and take necessary actions to realign where necessary

Job Requirements

• Bachelor\'s degree
• Min 10 years of working experience in Operations (Loans and Credit Admin will be an advantage)
• Experience in testing is preferred
• Experience in managing large team
• Strong analytical skills
• Good stakeholder management skills
• Good communication and interpersonal skills
• Proficient computer skills

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

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