Job Description

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentThe Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.Personal Financial ServicesWe design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.Job Responsibilities1. Process design & customer journeya. Perform market research, requirement gathering and documentation.
b. Solicit input on requirements and customer journeys from country and various stakeholders.
c. Create process flows and requirement documentation.2. Requirements analysis & Elicitation
a. Analyse and document the \xe2\x80\x9cas-is\xe2\x80\x9d & "to be" business processes, to formulate the problem statement for various use case.
b. Provide input to functional business analysts to create functional and non-functional requirements based on business requirements.
c. Monitor and manage risks /issues related to requirements.
d. Manage scope and handle the change request requirements.
e. Review and sign-off final version of business requirement document together with business users.
f. Transition business requirements to Functional Business Analysts, and ensure a clear and complete understanding of the requirements.
g. Assess the business benefit and cost to facilitate the prioritization of delivery and scope.3. Go-live
a. Work with vendors and technology teams to implement the solutions and platforms.
b. Facilitate/provide "Train the Trainer" on application enhancements.
c. Work with country and segment stakeholders to drive commercialisation and adoption of products, reporting to Business Program Manager.
4. Testing & Scope ManagementJob Requirements

• Minimum of 8 years of Retail Banking experience, preferably on Retail lending business analytics with operations or credit processing background
• Strong interpersonal skills and able to work with stakeholders in different ASEAN countries
• Ability to work under multiple task and meet stretched timeline with quality delivery
• Experience on the Credit decision tools or Credit decision analytical work to translate the business program into the functional requirement in the tools.
• Professional skill in using basic Microsoft Office tools, like PPT, XLS, VISIO, Projects
• Programming & relational database knowledge background, e.g. SAS, SQL is an advantage

Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.Competencies1. Strategise2. Engage3. Execute4. Develop5. Skills6. ExperienceApply nowStartPlease wait...

UOB