Job Description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Food and Beverages CoordinatorWork Dynamics - Integrated Facilities ManagementJob ResponsibilitiesExecute F&B services in a manner consistent with the SLA\xe2\x80\x99s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulationsResponsible for the management of catering satisfaction, including regular satisfaction surveys and optimization of food service operationsServe as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to food and beverage services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guestsFinancial management of F&B services, including budget management and expense trackingPurchase and manage F&B supplies and vendor managementManage and plan events, including but not limited to tech talks, team off-site/team building and any other client/user requestProactive support to collect feedback from business team members regularly and take actions accordinglyHave knowledge of Food Safety guidelines, banquets/catering setup along with coffee breaksThe ability to identify, assess, manage and correct risks as neededManagement of work order ticketing system in managing ticketing systemSupport data collection, analysis and reporting to ensure alignment with the Clients\xe2\x80\x99 goals and objectivesGeneral administrative work as reasonable requestedEnsuring Exceptional ServiceAssists with third party vendor relationships and service partners to provide optimal service deliveryIntuitive service delivery, anticipating needs or concerns exceeding Client expectationsBuilds meaningful lasting relationships with Client employees and guestsVisibly engaged and well known in the workplaceReceives and responds to all requests or issues in an appropriate and timely mannerIdentify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client\xe2\x80\x99s operations occurEngage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficienciesAssistance and flexibility with Client events as needed to ensure flawless deliveryPerform additional job duties, as requestedQualificationsBachelor\xe2\x80\x99s degree or equivalent preferred2+ years minimum prior relevant experience in office operations in an F&B capacityExceptional customer service skills and professionalism with a passion for hospitalityAbility to manage multiple priorities and deliver results in a fast-paced environmentHighly collaborative with strong interpersonal skills and track record of excellent internal and external customer serviceAbility to work independently \xe2\x80\x93 strong prioritization and time management skillsAbility to work with diverse teams \xe2\x80\x93 lead and/or follow; respectful, cooperative, accountableExcellent verbal and written communication skills with the ability to communicate professionallyExcellent organizational skills and process managementAbility to adapt to new devices, technology, and applicationsLocation:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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