Job Description

Shangri-La Rasa Sentosa, SingaporeAt Shangri-La Group we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.We are looking for a Food & Beverage Supervisor (Outlet) to join our team!As a Food & Beverage Supervisor(Outlet), we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers, for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Enjoys delivering high quality guest service with a welcoming manner
• Preferably has experience working in either a restaurant or a hotel environment
• A self-starter and a team player
• Enjoys being challenged

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts